Switching to Golbi, without a one-click promise we can't keep.
If your sports, membership, or registration platform was just acquired — or your renewal keeps climbing — this is how a move to Golbi actually works: a step-by-step import ladder, an honest list of what carries over and what doesn't, and a paid, hands-on service when your data is messy.
Simple steps your admins can adapt before collecting real records.
Consolidation put a lot of clubs in play.
Several platforms changed hands in 2025–2026, and ownership changes tend to bring repricing and roadmap uncertainty at renewal. A move is a real project, so we would rather set honest expectations than promise a magic button. No vendor can truly export everything one-for-one, and we will not pretend otherwise.
The migration ladder — pick the rung that fits your data.
Most moves start self-serve and climb only as far as your data's messiness requires. Hands-on migration is a paid service — it protects the time it takes to map another vendor's export cleanly, and it keeps low plans self-serve.
1. Self-serve CSV templates
Download our import templates, export your people, households, and roster from your current tool, paste them in, and upload. Best for clean lists. Free to do yourself.
2. Guided source-specific kits
Step-by-step notes for common exports — where to find them in your current platform and how their columns map to ours. You still run the import; the kit removes the guesswork.
3. Assisted mapping
Send us a messy export and we help line up the columns, split combined fields, and fix households before it loads. A paid setup service for files that don't fit a template.
4. White-glove migration
For larger organizations, we do the hands-on work: cleanup, mapping, load, and a review pass with your board. A paid, quoted service — scoped to your data, not a flat button.
Migration and setup are a paid service — we say so up front.
The self-serve rungs are free to do yourself. Anything hands-on — assisted mapping, data cleanup, or full white-glove migration — is a paid, quoted service. There is no automatic, one-click import from any specific vendor, and we won't market one. If a page ever tells you a move is instant, be skeptical; a real migration is a project.
What comes across cleanly.
What doesn't carry over — and why.
Some things live inside the other platform or its payment processor and cannot be exported and reattached. Planning for these up front keeps the move honest.
What you're moving toward.
Thinking about a move? Let's scope it.
Tell us what platform you're on and how messy the export is. We'll point you at the right rung of the ladder — self-serve or a paid, hands-on migration.